The benefits for you

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The benefits for you and your customers

Benefit from our universal service obligation and the associated high level of accessibility from all over Switzerland. You can be present on-site with relevant services and thus maintain and strengthen personal proximity to your new or existing private customers. The reputation of your brand is also strengthened by Swiss Post’s positive image and our trusted handling of information.

 

Advice and support

Should your customers need advice on your products, assistance with processing a contract or support with digital solutions, they will find a professional contact person at Swiss Post branches. Our qualified staff undertake transactions and services on your behalf and advise your customers on the use of your digital products.

Digital advice

Ensure peace of mind for your customers in using digital solutions independently. We advise and support your customers and explain how your app or e-banking platform works.

Arranging appointments

We maintain a dialogue with customers, identifying their needs. If they need specific or comprehensive advice, we will put them in contact with you. For instance, by arranging an appointment for a consultation with your specialists.

 

Your presence at Swiss Post branches

Tap into new customer segments with a presence in centralized locations. Our busy branches offer high-visibility advertising spaces that will get you noticed. Offer your customers an additional touchpoint in the consultation areas on the shop floor.

Brand presence

Access to the network enables you to benefit from Swiss Post’s strengths. As a cooperation partner, you receive attractive opportunities to present your own brand — not only in our branches, but outside them, too.

We work with you to develop the brand presence based on your wishes and ideas.

Presence in branches

Cooperation with Swiss Post also offers you the opportunity for physical representation on the shop floor in Swiss Post branches, in consultation areas or on advertising spaces. Depending on your goals, you can choose specific locations for this. Our range of services covers different partner requirements.

Sales area

Enjoy your own physical presence based on the opportunities available in our branches. In the sales area, you benefit directly from the attractiveness of the location and footfall in the branches.

Consultation rooms

For customer meetings, we provide partners with spaces where they can offer confidential consulting services in an appropriate environment. This could be a consultation booth on the sales floor or separate consultation rooms, depending on the branch layout. They can be occupied on an hourly or daily basis. We take our partners’ needs into account as much as possible when designing these spaces.

Advertising spaces

Swiss Post offers attractive advertising opportunities. These range from analogue and digital advertising spaces in the branches to representation on the Swiss Post website and editorial contributions in Swiss Post publications such as the private customer magazine.

Partners can design their advertising campaigns individually and book them on a daily, weekly or monthly basis, depending on the channel. The advertising attracts customers’ attention and the advertised service can be obtained directly in the branch.

 

Commodity banking Transactions, services and direct sales

Service delivery

Transactions, services, direct sales, cash withdrawals and inpayments, changes to address details and account opening procedures are all simple types of service.

Your IT environment can be connected to our systems easily and securely via an IT interface (PDF, 194.9 KB)Media not accessible. This enables you to process the relevant customer data even more efficiently.

Site selection based on data

Meet your customers at the right time and the right place and identify their requirements in a forward-looking way. You can use the movement and mobility models to determine the footfall potential, enabling you to select the optimal location for your brand presence.

Interested?

We would be pleased to provide you with personalized advice!

Contact us now